food beverage

Pizza Order Bot-
AI that takes calls & orders

Food & Beverage · Fast Food · Quick search Restaurants

A 24/7 AI Pizza Ordering & Customer Service Agent that handles voice calls and chat orders simultaneously — pushing tickets straight to the POS, suggesting combos, and never missing a rush-hour caller again.

Text-to-Text (TTT)
Speech-to-Speech (STS)

40–60%

Reduction in call

handling workload

AOV

Higher order value

via smart upselling

AOV

Missed calls during

peak rush hours

Overview

What Pizza AI does

Friday night. Phone ringing off the hook. The kitchen is buried, the cashier is on hold
with a delivery driver, and three customers are standing at the counter. A fourth
customer calls — gets a busy tone — and orders from the chain across the street
instead. Multiply that by every weekend, every promotion, every game day.

Voxion’s Pizza BOT picks up every call, takes orders by voice or chat, confirms size,
crust, toppings, and add-ons, applies the right combo deal, pushes the ticket directly
to the POS or Kitchen Display System, and keeps the customer informed from order
placed to delivered. It handles dozens of callers in parallel — no busy signal, no hold
music, no lost order.

The Problem vs solution

Overwhelmed fast food staff lose orders revenue.

Before Voxion

  • Missed calls during peak rush hours
  • Incorrect manual order taking
  • Long customer waiting times
  • Staff distracted from kitchen operationss

After Voxion

  • AI-powered voice & chat ordering
  • Real-time order & delivery updates
  • Automated upselling of deals & combos
  • Faster order processing with fewer mistakes
How It Works

The Order Flow

1

Order Capture (Voice or Chat)

Greets the caller, takes the order in natural conversation, confirms size, crust, toppings, and add-ons. Handles modifications, allergies, and "make it the same as last time" with full context.

2

Smart Upsell & Combo Suggestion

Recognises when an order qualifies for a combo, recommends sides, drinks, and desserts based on cart contents, and flags ongoing deals — lifting average order value without the human awkwardness.

3

POS & Kitchen Sync

Pushes the confirmed order straight into the POS or Kitchen Display System — same format the staff already work with — so prep starts the second the call ends, with no double-entry and no transcription errors.

4

Tracking & Delivery Updates

Confirms order placement, shares the live ETA, and sends status updates over SMS or WhatsApp — from "in the oven" to "out for delivery" — so the customer doesn't have to call back to ask.

Friday nights used to mean three staff just answering phones — and we'd still lose orders to busy signals. Voxion took every call from the first weekend. We saw a measurable lift in average ticket size from the combo prompts alone, and the kitchen team finally got their nights back.
— Vikrant

Key Metrics

Support Tickets Automated Tickets
Conversion Rate CVR
Cart Abandonment Cart
Booking Time <1s

Integrations

Google Calendar
Twilio Sms
Dentrix PMS
Order CRM
SendGrid

Industry

Fast Food
Restaurant
Food Delivery
B2B SaaS

Try the Demo

Call or type to book a dental appointment — experience the AI in real time.

Capabilities

What's Enabled

Text-to-Text
Speech-to-Speech
CRM Integration
Auto Ticketing
Service FAQ
Order management
Delivery updates
Use Cases

Scenarios Handled

  • Taking full pizza orders by voice or chat — size, crust, toppings, add-ons
  • Handling dozens of inbound callers in parallel during peak hours
  • Explaining the menu, sizes, sides, & active promotional deals
  • Upselling combos, drinks, and desserts to lift average order value
  • After-hours coverage so no lead is ever lost to a missed chat

Never Miss Another Rush-
Hour Order

Deploy Voxion on your phone lines and chat channels. Take
orders 24/7, push them straight to the kitchen, and let your
staff focus on cooking.